Shipping

Last updated: 03/11/2026

We want your new favourite piece in your hands as quickly as possible. Here’s everything you need to know.

1. Free shipping, always
Shipping is free Australia-wide on every order. No minimum spend.

2. Processing time
Your order is packed and sent within 1 to 3 business days. As soon as it’s on its way, you’ll get an email with your tracking number.

3. Delivery time
Delivery usually takes 8 to 11 business days after your order is sent, so most orders arrive within 14 business days of ordering. Busy periods, public holidays and remote areas can add a few extra days.

4. Where your order ships from
Your order ships from our partner warehouse overseas and is delivered to your door by Australia Post or a local courier. There are no customs or import duties on orders under A$1,000, and GST is already included in our prices.

5. Tracking your order
Use the link in your shipping email or our Track Your Order page to follow your parcel. If it goes to a parcel locker or post office, you’ll get a notice to collect it there.

6. Something not right?
If your order is taking longer than expected, or tracking says delivered but it isn’t there, please check with your neighbours and your letterbox first. Still missing? Contact us within 7 days of the delivery date through our contact page and we’ll sort it out with the carrier for you. Getting in touch with us first is always the quickest way to fix it.

7. Check your address
Please double-check your shipping address before you order. Spotted a mistake? Let us know within 24 hours through our contact page and we’ll update it before it ships.

Questions?
We’re here to help through our contact page.